What we see when we sit down with a business for the first time
Published on: 18/08/2026
The patterns that show up again and again in a first business review — and why they're worth naming.
October 1 isn't far away
Published on: 13/08/2026
From 1 October 2026, the RBA's ban on card surcharges kicks in for EFTPOS, Visa and Mastercard on debit, prepaid and credit. If you're currently adding a surcharge at the terminal, that pricing has to change before then.
How to read your merchant statement in 5 minutes
Published on: 12/08/2026
The four numbers that actually matter on your EFTPOS merchant statement, and where providers bury the fees that add up.
Surcharging: what merchants actually need to weigh up
Published on: 04/08/2026
Surcharging card payments involves more than matching a competitor. What to actually weigh up before deciding.